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Maine; Vermont; Massachusetts; Connecticut; In the south Carolina; Georgia In support of unambiguous questions inward honour en route for your special state of affairs, we psych up you on the road to discuss with plus a pressurize consultant. Nicks Alliance. Nicks Alliance provides services to over 9, individuals and families annually. Oftentimes these are vehicles that just need some mechanical and body work to get them road ready and perfectly safe to drive.

Because we believe these cars are going to waste when there are people who really need them, we decided to do something about it. Nicks Alliance is delighted to have been chosen to receive a gift of this kind that will be put to such good use and give back to the community in a multitude of ways.

Nicks Alliance by helping them with their need of reliable transportation. Established in , the entire team at Knights feels it provides its customers with confidence in collision repair and makes accidents easy for its customers. The Acoat selected program is available only to shops that use Sikkens brand paint by Akzo Nobel and meet stringent selection requirements, which are based on a proven commitment to the highest industry standards.

Akzo Nobel Car Refinishes, headquartered in Norcross, Georgia manufactures and markets Sikkens brand paint refinishes system to high quality collision repair shops. Additional vendors that helped contribute towards the refurbishment of the Chevy Suburban include: Danken Auto Parts donated the necessary mechanical parts; LKQ donated body parts; Keystone donated necessary aftermarket parts; and Kristal Auto Mall — which donated all factory parts. One consequence of the evolution of the collision industry is that better tools exist now than ever before, thereby dramatically improving the working lives of body technicians everywhere.

Malco Products, Inc. Founded in , Malco was a market pioneer with its innovative HVAC hand tools initially, but today the company serves several industries, including collision repair. When the company designs any tool, it first looks at how it will be used; how long it will last and how it can save labor and wear and tear on the person that will use it every day. As a body shop owner, you obviously want your techs to be healthy and injury-free, because losing an employee to injury can drastically impact your cycle times and compromise your production.

The challenge for accommodating this entire range is to provide handle openings and natural ergonomic contours that complement hand strength and resist strain and fatigue of repetitive motions without sacrificing the labor-saving, productivity. Batho explained.

With our collision tools, we go to body shops to gather data. We personally visit shops in our area and do webinars with others country-wide. The ideas come in and the results are documented. Then we enter the concept stage followed by the initial design stage and prototyping. When we have a functional product we take it into the field and get reactions from techs, before we finalize it.

Axalta Coating Systems, a manufacturer of liquid and powder coatings, is strengthening its performance testing capability by opening a new product development center at its facility in Lionville, PA. The center is equipped with a Global Finishing Solutions professional spraybooth and advanced HVAC infrastructure that enables specialists to simulate a variety of North American climate conditions.

The simulation will help to assess refinish automotive paint application. Each product is formulated to be effective in different climates and when coating various substrates such as metals, plastics and composite materials. The facility is engineered to enable a quick turnaround from product development to launch.

For more information on Axalta, visit www. A vehicle has been recovered and a person of interest identified after a fatal hit-and-run in Thorndale, Chester County, according to police. The vehicle was impounded and is being processed for evidence, according to 6abc. The person of interest, a Chester County woman whose name has yet to be revealed, was questioned by police on December 5 and then released.

Before her overnight shift at Dollar Tree, Gray was walking near the highway after being dropped off at work by her boyfriend. She was then hit and killed by a driver who fled the scene without stopping. According to 6abc. Officials plan to obtain a warrant to search the SUV and examine the clothing of the owner.

For the fifth year in a row, the Mt. The weeklong food drive benefits Philabundance, the largest hunger relief organization in the Delaware Valley. The shop takes all of the scrap aluminum from cars they repaired throughout the year to be recycled. The money earned from recycling goes toward purchasing 1, jars of peanut butter and jelly, which is then donated.

One Simple Wish, a foster home in Trenton, NJ, is never short of presents during the holidays, thanks to the kindness of individuals, organizations, local businesses and the community as a whole. Fellow non-profit, The Rose and Louis H. Visit www. Police said that the body of an unidentified woman was found on December 11 in a car in a body shop on Montgomery Street in Paterson, New Jersey.

An employee at the shop said the woman was known to be homeless in the neighborhood, and workers had frequently allowed her to stay at the garage to escape the cold weather, reported Jim Norman of northjersey. The cause of death is still under investigation. Ocean City, Maryland saw a 14 percent decrease in traffic collisions in , and the Ocean City Police Department OCPD said it is hoping the stats continue to show a decline in accidents in Between , DUI-related collisions killed people in Maryland.

In , more than people were arrested in Ocean City and charged with DUIs, and hundreds of seat belt citations were given, according to mdcoastdispatch. Fire officials are still investigating what caused an early morning fire at an auto shop in North Granville. The fire broke out around 2 a. Even hours later, firefighters were still spraying water on the fire and cutting off pieces of the roof to get to hotspots.

Firefighters say the materials inside the building made fighting the fire a challenge. But we had a. Water had to be brought in by tankers because there are no hydrants on the street. Chief McCullen says the business owner does have insurance.

McCullen also says that homeowners need to be careful as the weather gets colder to keep themselves and their families safe. So I'm hoping this is not the start again this year. Firefighters say they have not determined a cause, but fire investigators were out that day looking into it. Will that investment begin to pay off in for those shops and the 1, more independent shops Ford hopes to get certified this year? Just as Ford is rolling the dice to some degree in making such a significant change to its best-selling vehicle, shops too should probably be thinking long-term.

One study predicts that even by the end of , there may be only nine aluminum Fs a month needing repairs in most major markets. But other automakers are expected in to announce new aluminum vehicles coming. The suits allege that State Farm is at the heart of an effort by the insurers to suppress labor rates, to coerce shops into accepting less than actual or market costs for materials, to refuse to pay for a list of required procedures, and to punish non-compliant shops through steering.

The suits allege these actions constitute tortuous interference, unjust enrichment and violation of Sherman Act price-fixing and boycotting prohibitions. They seek un-. As came to an end, most of the lawsuits were being consolidated into one U. District Kris Mayer Court in Florida, a court whose first decision on them in could be whether to dismiss them or allow them to continue.

If they are not dismissed, the judicial process could easily extend not only through but on into In less than a week, GM backed off a December 1 launch of the change, pushing it back into sometime in early As described by GM, the new system means that parts prices will no longer be available within the estimating systems. Instead, shops will need to upload all estimates requiring prices for GM parts to MyPriceLink, which will then return the estimate back with current, competitive prices.

Jason Bartanen In any case, whatever GM decides about launch of the system, it definitely will be among the major news stories in In late , for example, the portal posted 51 collision repair instruction sheets from Ford for the new F That may make it an increasingly valuable resource in — and beyond.

We want to earn your business. Major components such as Engines and Transmissions are excluded from this special. Call for details. An application has been filed with the Fairfield Planning and Zoning Commission and while no decision has been made yet by the commission, a public hearing that began in December will be continued on Jan. The Post reports that British Motor Works is the contract purchaser for the property and wants to move its Jaguar dealership from Darien and Land Rover dealership from Milford.

The proposed dealership in Fairfield would employ 22 people and if everything is approved, construction would start February or March with a target opening of December , according to the Post. After being approached by the city due to their welding and auto body skills, students at Connellsville Area Career and Technical Center created new backdrops for basketball hoops in several residential parks.

The students have completed two of the backdrops and are planning to have up to a dozen finished by summer, according to Marilyn Forbes of triblive. After the backdrops are fabricated and welded in a separate department, they are sent to the body shop to be painted before installation.

The Pennsylvania winters may prolong the final stages of completion. The two that are finished will be installed in Woodruff Park, according to Forbes. Cameron and South Side will be receiving backdrops before the warm weather and summer league games. According to auto body shop instructor Karl Butchko, the students enjoy the community projects and the feedback is positive from the residents.

Students in the welding and auto body programs have completed multiple projects for the city throughout the years, and will continue to do so. Information Services Inc. CCC also announced it will collaborate with URG on future enhancements to CCC Pinnacle Yard Management, securing input from the organization to help grow and strengthen the solution to meet the evolving needs of auto recyclers.

CCC is committed to supporting and advancing the well-established Pinnacle Professional yard management system. Working with URG on future enhancements will be invaluable to help maintain the essence of the Pinnacle products as being by recyclers, for recyclers. The combined CCC ONE Estimating, Pinnacle Professional solution will provide recyclers with the same functionality they have today, plus offer access to an audience of active buyers at the point where purchasing decisions are being made.

In working with CCC, we plan to offer insight into how technology can continue to deliver on the needs of our recycler members. Collision repair shops often have business announcements, initiatives or events that are worth promoting. One of the best ways of getting the word out is the development and distribution of press releases that are readable, relevant and easy to edit, as well as accompanied by quality, high-resolution color photos.

As a former journalist, Simpson provides some helpful tips about how to produce press releases that will get significant results. They want actual news. The biggest part is finding something that is indeed newsworthy. Finding the best keywords and using them in the headline is so important now. Our goal is to reduce your insurance costs, without sacrificing the coverage you need.

We will review your current program, check for adequacy and provide competitive alternatives. You put your most important information at the beginning, because for space considerations, editors know that they can cut it from the bottom. In many cases, they might not run your article, but they will opt for running your photo, with a caption. Ed Attanasio is an automotive journalist based in San Francisco, California. He can be reached at era39 aol.

Contact him by email at jyoswick SpiritOne. The proposal stated that ASA would use profits from the Na-. Our motives are sincere. Make it easy on you and your staff, call us first! Call and ask us how we can sell these parts to you at aftermarket prices. Take advantage of the best availability and now the most competitive prices to save you time and money. Or Situation: The Baby Boomers are aging.

The collision repair industry is already struggling to replace the Boomers in the workplace, and the search for good help will only get more difficult in this millennium. Prediction: By , women will represent 10 percent of business owners in the collision repair industry, and the majority of workers in the industry will be first- and second-generation Americans. So in the future, will collision repair shops be appropriated by insurance company claims departments?

Dolly by Sheila Loftus. Allstate bought Sterling Collision Centers in and grew the chain until it sold it off last year. Virtually all auto insurers, however, have shifted significant portions of their claims administration to direct repair shops. Rather, the taskforce will look at issues such as how large-scale changes are made to the estimating databases and introduced into the industry. The creation of the taskforce comes in the wake of the ADP October situation in which paint labor times for about vehicles were reduced.

Such time reductions, whether made in error or not, are typically found by users only through trial and error, DiLisio said. The new taskforce may work toward a disclosure system for such changes. The taskforce was active for about five years, during which time it successfully pushed the estimating system providers to add more information to the systems about such things as what types of metals are used in various parts of particular vehicles.

A state agency had said that under the law such surveys can be just one of a number of factors an insurer uses to determine a prevailing rate. Following up with a phone call or an email to an editor or reporter after sending your press release is a good idea, but only in the right situation. A good press release acts like free advertising, but remember--a press release is not an advertisement.

So, if you toot your own horn too much, it will normally backfire on you. If you hire a new manager or acquire a new shop, those are the types of things that publications are looking for. So get someone to do the trans-. We love recycling and reusing things in this industry, so press releases should be a perfect match for that. But, now you have to figure out whom to send it to.

The first step is to identify all of the media organizations that operate in your market— daily and weekly newspapers, radio stations, TV stations, regional magazines and business publications, as well as national trade publications for the industry.

Then, you will need to locate the appropriate person within each organization to send the release to. Focus on local consumer, business and automo-. During the meeting, Ron Perretta presented several updates on the collision repair industry and discussed common trends within the industry.

Our membership wants educational content, and we are providing it at every meeting. The pair explained that their primary objective is to help independent business owners, such as the shop owners in attendance, achieve financial freedom in a complex and constantly changing world by designing strategies to help.

Forgione can be reached at or via email: JForgione financialguide. Mike Startz was honored for his selfless and heroic action of rescuing a young woman and her two small children from a burning car earlier in Next, Ferraiolo introduced the featured speaker of the evening, Ron Perretta. As the owner of two collision repair facilities in Central PA, Perretta is active in local trade associations and holds many trade certifications and accreditations.

The touch times and cycle times in our industry have actually gotten worse. So I want to take you through my process. The only thing that I know is the body shop business. I started when I was 19 years old. Anyone with questions is invited to contact him via email at RonPerretta aol.

Allstate Insurance Company announced on Dec. The donation will help support high school and technical college school programs, instructors and students nationwide. Prov ovid ov iden id ence en ceLa ce Lacq La cq que uer r. A sleek twist on an iconic shape, the Beetle has the looks and performance to turn heads and corners equally well. Tom Franklin has been a sales and marketing consultant for fifty years.

He has written numerous books and provides marketing solutions and services for many businesses. He can be reached at or at tbfranklin aol. Last month I wrote about the Guild 21 meetings, the once a month, one-hour conferences sponsored by VeriFacts Automotive. Farzam emphasized that although Verifacts sponsors Guild 21, the Guild is an independent group of collision repairers, insurers and vehicle manufacturers that stand for sweeping innovation in the industry.

The commitment is to create transparent customer focused solutions. The emphasis is to invent a radical new future where safety, efficiency. To show this, he referred to three study groups where how to study and develop a learning culture were researched by I-Car.

The study focused on four metrics: cycle time, touch time, CSI score and supplement frequency. For shops with a strategic learning culture, the six-month average after training was a For shops with a typical learning culture, the six-month average after training was a For shops with a minimal learning culture, the sixmonth average after training was a 3. Another measure of the effectiveness of a learning culture was employee retention.

There was essentially no turnover for strategic learning culture shops. Where the best learning culture was established, personnel believed knowledge is a company asset and learning is the only source of sustainable competitive advantage. Management promoted and supported this belief throughout the organization.

Knowledge was shared freely. Solutions were sought that involved the whole operation. And a common vision was created together. New personnel were recruited to support the learning culture. By contrast, the attitude toward learning where there was little if any learning culture was essentially negative.

Management would apologize if an employee were sent for training. There was apparently no recognition that the industry is facing a technological tsunami that can be a death blow to shops that fail to keep up with the needed knowledge and expertise. And these days there is even a limited shelf life to technical knowledge as vehicles are undergoing constant change. The collision schools programs are all Education Foundation Ultimate Collision Education Makeover grant applicants and will prep the floors and apply the donated product.

I invite the industry to take this program nationwide with us by adopting a local collision school program and help in their efforts to ensure the collision program looks professional. It also demonstrates a and help ensure that they have a propersonal respect for the students as in- fessional learning environment should dividuals. Eckenrode dation Director of Development Bran- ed-foundation. Allowing students to work in a facility that looks professional, orderly and clean creates a better environment.

In addition to enjoying free access. Knowledge is power, and we believe that we must take the least educated shop owners and bring them up to a standard that will allow them to run their shop in a profitable and efficient manner. We are also planning to conduct a labor rate survey for the members in our geographical area, and we hope to continue expanding our educational seminar program.

The other challenge Kizenberger identifies is the need to attract new entry-level workers into the industry. In regards to the challenges facing the collision repair industry as a whole, Kizenberger lists overbearing insurance companies and ever-evolving technology as two areas that impact shop owners and technicians the most. We also have proposed legislation dealing with unfair claims practices and deception referrals. Most importantly, it will allow repairers to return their customers without being tortuously interfered with at the time of the claim.

We also feel that, as part of the repair, OEM technical software data should be available to all repairers. One will be very similar to the GM training that we just held for the Long Island group [with LIABRA], and another that we hope to run is on comprehensive estimating so that these shop owners can see all the places that they are losing money on their estimates. Genuine Infiniti Parts and Accessories fit the first time, helping you save time and money.

We do what it takes to get the right Infiniti parts to you u on time. I love that our trade association produces events that can make our members feel inspired and empowered, and it is one of the very specific reasons that SCRS and SEMA partnered on our work together over 5 years ago. We saw opportunity for an industry that had everything to gain from good ideas being delivered in an environment that fostered creativity and business development. The topics from this new forum have spawned a whole new level of engagement from an industry hungry for more information.

It has shone a light on areas that SCRS can help to encourage and promote relevant and much-needed industry discussion, and where we can provide insight into areas of curiosity. The work from this session has already fueled potential programs and offerings that we will launch during the year and that will inspire programs next year. For those that joined us this year, I hope it was equally as memorable for you. We strive to entice members to get away from their normal way of conducting business and experience new.

The law also requires insurers to value total loss vehicles based upon either. Explore our robust training programs in a variety of areas designed to improve productivity and profitability. Training Center. ABARI fought hard at every step to prevent insurers from diluting the meaning and intent of the law at the regulatory level.

The total loss legislation was an enormous win for consumers, and ABARI is very proud to be part of this victory, especially in Rhode Island where most residents are still struggling to crawl out of a very difficult economy. This merger will allow us to support and represent all of downstate New York. Also, our parts procurement bill, which was one of the first of its kind in the USA, came quite close to being voted into law. We hope to see it come to its full potential in Lastly, our educational seminars were well attended and received good reviews from our membership.

They were also instrumental in what many would say is our most significant accomplishment, opening ASA-Illinois to Collision members after almost 20 years. The work we do for. All members contributed to the development of the plan for the year and agreed to reconvene in Our conference was well attended, and speakers were outstanding; it was a great educational experience! Our first ATE had only attendees going through the training, so it was a very special time for ASA-Northwest to see all of our efforts, which started seven years ago, come to fruition with such a successful ATE.

We look forward to continuing to provide you with all of the association news in also. Happy holidays! See you in ! Hours: M-F ; Sat ron. Hours: M-F ; Sat wholesaleparts tischerauto. Hours: M-F ; Sat markh davisacura. Her son, Tim, who co-owns the shop took over as president after David passed away.

For the past five summers, they have raised money for the Community Christmas in December with a Christmas in July event. The idea for a lemonade stand took off, and turned into a full-blown fundraiser. Our location has been in the heart of Downtown Dallas for many years and this gives us an opportunity to help support our surrounding communities and the Dallas area as a hold.

The toy drive will run December 12 through December 23 at 4pm. They toys will be given out on December 24, by CitySquare to deserving kids and their families. Plainfield, NJ Although there are still many more independent shops than franchise and multiple operator shops, many of the best DRPs and dealership deals often go to the well-funded group shops. This trend may increase, as vehicle manufacturers require expensive equipment, tooling and certification to work on their vehicles.

One that I think gets too little attention is the commercial vehicle market. One focused on government and police vehicles. Another put in an oversize frame machine and an expanded spray booth to accommodate slightly larger delivery trucks, and a third shop, a GM dealership shop, focused on companies with Chevrolet and GM business vehicles. All three enjoyed above average profits on their commercial business.

When I inquired about the pros and cons of this business, I learned that many small businesses prefer not to place minor damage claims with their insurance companies. Also since small dents and dings were a regular occurrence with some companies, the shop would provide a monthly billing statement and enjoy a steady stream of income. The shop owner who provided much of its commercial business to the local police department, quickly learned that he would get more of that. One single dedicated bay sufficed for that business, which also turned out to be quite profitable.

This added service also got him into other commercial accounts. Plunging into the world of commercial accounts requires a very different method of marketing from normal insured and dealership vehicle promotions. Marketing to this world is more similar to that of many other services. Since most areas have a multitude of small and medium business with anywhere from a couple of vehicles to an entire fleet one pest control company had over vehicles , building a database of prospects can be a first step.

For example, lists of appliance repair companies, air conditioning and heating companies, plumbers, electricians, and handyman and painting service companies can be purchased from a list company or built from on-line listings. The following four steps might be one way to develop opportunities to meet with prospective commercial account principals.

It assumes you have a competent phone solicitation person who can modify the script to fit the conversation as he or she goes along. Exploratory phone call: Could I please speak to your delivery vehicle maintenance manager. If not in Can I leave a message? May I also send a note? Do I have the correct address? If none, get mailing address. If provided by outside. To vehicle manager: Hello. I noticed that your company has company-owned vehicles. Do you do your own maintenance? If so Do you also repair damage to vehicle if they get in an accident or pick up minor dents or dings?

Usually they say NO We would like to do some minor repair on one of your vehicles to show you the quality and speed of our work. If large vehicles, indicate if we have an oversize frame machine and expanded spray booth to accommodate oversize vehicles. Usually YES How many vehicles do you have? Would you consider an alternate outside service, if just for emergencies, when you need very fast service — or just to try an al-.

IF not at this time May I send you some information about our company? Follow up the call by sending a letter and some literature. Check again for an opportunity to perform some minor service to demonstrate what our shop can do — or to meet with the appropriate person. Continue to send an update every month. Call again in a couple of months. Continue until they begin to respond positively and are willing to come in for at least a minor repair.

Eventually this will work with many of them. Soliciting commercial business is very different from the usual collision repair marketing. Speed of repair is of the greatest importance. The company wants to get a disabled vehicle back on the road as soon as possible.

The settlement agreement, filed on Dec. District Court for the Northern District of California. If approved by U. District Judge Phyllis Hamilton, the settle-. Plaintiffs had sought reimbursement for monetary losses, including expenses incurred for replacement or repairs.

It does not include claims for physical injuries. A Nissan spokesman declined to comment. Our truck would always come back with three to four cars a day. He said that he and his wife have contacted the Rhode Island Department of Business Regulation about the issue. Haas Tired Company back in Rhory M. Ivy became a suspect after police found a receipt from Beatrice Scrap Processing Co. Authorities were then able to trace the scrap metal back to the three locations. At a body shop in Elizabeth, N.

Unassuming vehicle owners have also experienced the aftershock of these crimes. Five catalytic converters. Cavanaugh has noticed a change outside his auto salvage yard as well. Police stated that on average, there is about one catalytic converter theft per week. Sure enough, the catalytic converter had been severed off. UV light. In , there were 1, attacks on ar-. And the improvement is monumental. Benson feels that getting the word out about this product will help prevent crime from happening in the.

Lighting: LLighting: Ligh ghtiing g:. A Smart Solution. The The Carcoon Car arco co oon on America Am A meerica ric Workstation Wo orksta atio on works work wo orks ks the the he same sam sa me and and just ju ust as effectively eff ffecctivvely as as a cross-flow ccrros rosss--fl flow flo fl w paint paiint booth. He is a 30 year veteran of the collision repair industry. Email him at dluehr msn. I have presented and written several articles recently where I have expressed my views on the new age of leadership.

I have been openly critical about the outdated, Industrial Age leadership methods being used by leaders in many collision repair businesses. The reason I am so passionate about this subject is because it is at the very core of our continued success as a collision industry. The business leaders that first embrace modern leadership concepts will dominate the industry!

Shop leaders continue to struggle implementing new systems for producing repair jobs faster and better. Lean systems are beginning to get a bad name. This seemingly simple question completely stumps a vast majority of my clients. Why do you do what you do? Is the reason you get out of bed every day just to keep the bills paid or is there a grander more noble purpose to why you are managing or owning a collision repair business? The sad fact is that many of my clients forgot why they started their business to begin with.

The harsh realities of daily business has changed the original why from what was once a why of great joy and passion to what is now mere survival. Have we forgotten how to dream? I have nothing against consolidators, but in many cases, MSO consolidation feeds on the lost dreams of independent owners.

Can you see the connection? I can see it, because I have lived it, and seen it firsthand. What does this have to do with influence and getting people to do what you want? How does this affect your attempts at lasting change? It has everything to do with it! Values and vision are at the very foundation of every great organization. If you. First you must deeply think about your why.

Think about the dreams you had when you first opened your body shop or when you first became the manager of a shop. Find that passionate person inside of you and bring him back! What does your business model look and feel like in your dreams? In your dreams, is your shop the one everyone wants to come to work at?

Are DRPs lining up at your door because your reputation is so amazing? Are your customers raving fans because you and your employees treat them with a level of excellence rarely seen in the industry? Are you and your staff enjoying your time at work? Thoughts like those I have mentioned are a distant dream for many, but it is also a pleasant reality for business owners that are willing to continue fighting when slapped in the face by reality, doubt, and fear!

Once you have figured out and written down your why, it is time to shout it out to the world! It becomes the fabric of your business, the culture, and then you can begin to share the vision of the why with your employees. Only after you understand this can the next step be addressed. Why Should the Staff Care? Industrial aged thinking views employee satisfaction and motivation primarily as a product of the almighty dollar.

Obviously there is a lot more to leadership and influence skills than what I am giving you today, but if you can get these 3 right, you are well on your way! Learn how to communicate with people In order to get people to openly communicate with you, you need to learn how to talk to people correctly.

Modern leadership involves creating a safe environment for people to speak freely with each other and leaders. Every shop has employees that mouth off and complain a lot, it is your job to find out what lies beneath the griping. Communication skills are paramount to all other leadership skills in my opinion and simply by being a better listener and making it safe for people to open up to you will make a huge difference over time.

Tie intrinsic values to key behaviors If you want to get your staff on board with your change initiatives, you must learn to tie your employees intrinsic values to key behaviors that will make your vision come to life! In other words, you have to know your people, what they value and think is important. Parts Dept. Hours: Monday-Friday am-5pm Saturday: 8am-4pm. With nearly 75 different hybrid vehicles currently on the road and more than models expected to be in production by , Matt Curry of The Hybrid Shop said education, training and technology are crucial for the expanding hybrid electric vehicle HEV industry.

Over the years they expanded their auto repair business to include 10 shops. During this time Curry purchased eight Toyota Priuses to use as customer shuttles and learn more about hybrids. After talking to Dr. Mark Quarto, a PhD electrical engineer at GM for 28 years who specializes in alternative fuel and hybrid technology, Curry soon realized that HEVs were very different from traditional automotive design.

Just one year later they have 39 franchises across the U. In addition to selling full franchises, the Hybrid Shop offers fractional franchises to those who own existing automotive repair and tire facilities and want to add a hybrid component. New owners and their technicians go through a four and a half day training session in Wisconsin.

The fran-. Working closely with Chief Technical Officer Dr. Since hybrid batteries have a percent failure rate, Curry said the only option available has been to replace the battery at an average cost of. On Nov. It was a lot of hands on and they came back and had a lot of confidence. Carney has found that business comes in spurts and the hybrids that need conditioning are the earlier ones on the road. He predicts that as the number of hybrids increases, they will be working on at least one per week, if not three or four.

With no prior knowledge of hybrids, Hoffman said that he saw great potential for hybrids in the future. The dealers recently met for a roundtable discussion during SEMA where they established a dealer advisory council. Fastforward 10 years from now and the hybrid business is going to be huge. We Have the Parts!! When body shop owners ask me how can we get started on marketing for our shop, I tell them to start off with baby steps and gradually build your efforts over time.

Marketing for any business is like chopping down a huge tree and the average small company does not have the means or money to knock it down with one full swoop. So, I came up with this list of five deliverables—things you can start doing tomorrow. Why just five? If one or more of your DRPs is shaky for whatever reason, either shed them or figure out ways to re-energize them.

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For us, that's the only reason we visit, but if you like golf, Mesquite has beautiful courses. It's a good stopping off point on the way to visit Utah's national parks. Mesquite has the "vibe" Las Vegas used to have. It has value pricing, abundant gambling, and fairly good food. It is a beautiful place. It is close to other states and many different sites are not far away. The people are friendly and everything you need is there. Be sure to eat at The Chicago Greek restaurant and shop the Baja Imports for Southwestern decor Love the town itself - has a little bit of everything - good ethnic restaurants - shopping - environment is beautiful - clean and friendly town.

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Before her overnight shift at Dollar Tree, Gray was walking near the highway after being dropped off at work by her boyfriend. She was then hit and killed by a driver who fled the scene without stopping. According to 6abc. Officials plan to obtain a warrant to search the SUV and examine the clothing of the owner. For the fifth year in a row, the Mt. The weeklong food drive benefits Philabundance, the largest hunger relief organization in the Delaware Valley.

The shop takes all of the scrap aluminum from cars they repaired throughout the year to be recycled. The money earned from recycling goes toward purchasing 1, jars of peanut butter and jelly, which is then donated. One Simple Wish, a foster home in Trenton, NJ, is never short of presents during the holidays, thanks to the kindness of individuals, organizations, local businesses and the community as a whole. Fellow non-profit, The Rose and Louis H. Visit www. Police said that the body of an unidentified woman was found on December 11 in a car in a body shop on Montgomery Street in Paterson, New Jersey.

An employee at the shop said the woman was known to be homeless in the neighborhood, and workers had frequently allowed her to stay at the garage to escape the cold weather, reported Jim Norman of northjersey. The cause of death is still under investigation.

Ocean City, Maryland saw a 14 percent decrease in traffic collisions in , and the Ocean City Police Department OCPD said it is hoping the stats continue to show a decline in accidents in Between , DUI-related collisions killed people in Maryland. In , more than people were arrested in Ocean City and charged with DUIs, and hundreds of seat belt citations were given, according to mdcoastdispatch. Fire officials are still investigating what caused an early morning fire at an auto shop in North Granville.

The fire broke out around 2 a. Even hours later, firefighters were still spraying water on the fire and cutting off pieces of the roof to get to hotspots. Firefighters say the materials inside the building made fighting the fire a challenge.

But we had a. Water had to be brought in by tankers because there are no hydrants on the street. Chief McCullen says the business owner does have insurance. McCullen also says that homeowners need to be careful as the weather gets colder to keep themselves and their families safe. So I'm hoping this is not the start again this year. Firefighters say they have not determined a cause, but fire investigators were out that day looking into it.

Will that investment begin to pay off in for those shops and the 1, more independent shops Ford hopes to get certified this year? Just as Ford is rolling the dice to some degree in making such a significant change to its best-selling vehicle, shops too should probably be thinking long-term.

One study predicts that even by the end of , there may be only nine aluminum Fs a month needing repairs in most major markets. But other automakers are expected in to announce new aluminum vehicles coming. The suits allege that State Farm is at the heart of an effort by the insurers to suppress labor rates, to coerce shops into accepting less than actual or market costs for materials, to refuse to pay for a list of required procedures, and to punish non-compliant shops through steering.

The suits allege these actions constitute tortuous interference, unjust enrichment and violation of Sherman Act price-fixing and boycotting prohibitions. They seek un-. As came to an end, most of the lawsuits were being consolidated into one U. District Kris Mayer Court in Florida, a court whose first decision on them in could be whether to dismiss them or allow them to continue.

If they are not dismissed, the judicial process could easily extend not only through but on into In less than a week, GM backed off a December 1 launch of the change, pushing it back into sometime in early As described by GM, the new system means that parts prices will no longer be available within the estimating systems. Instead, shops will need to upload all estimates requiring prices for GM parts to MyPriceLink, which will then return the estimate back with current, competitive prices.

Jason Bartanen In any case, whatever GM decides about launch of the system, it definitely will be among the major news stories in In late , for example, the portal posted 51 collision repair instruction sheets from Ford for the new F That may make it an increasingly valuable resource in — and beyond. We want to earn your business. Major components such as Engines and Transmissions are excluded from this special.

Call for details. An application has been filed with the Fairfield Planning and Zoning Commission and while no decision has been made yet by the commission, a public hearing that began in December will be continued on Jan. The Post reports that British Motor Works is the contract purchaser for the property and wants to move its Jaguar dealership from Darien and Land Rover dealership from Milford. The proposed dealership in Fairfield would employ 22 people and if everything is approved, construction would start February or March with a target opening of December , according to the Post.

After being approached by the city due to their welding and auto body skills, students at Connellsville Area Career and Technical Center created new backdrops for basketball hoops in several residential parks. The students have completed two of the backdrops and are planning to have up to a dozen finished by summer, according to Marilyn Forbes of triblive.

After the backdrops are fabricated and welded in a separate department, they are sent to the body shop to be painted before installation. The Pennsylvania winters may prolong the final stages of completion. The two that are finished will be installed in Woodruff Park, according to Forbes. Cameron and South Side will be receiving backdrops before the warm weather and summer league games.

According to auto body shop instructor Karl Butchko, the students enjoy the community projects and the feedback is positive from the residents. Students in the welding and auto body programs have completed multiple projects for the city throughout the years, and will continue to do so. Information Services Inc. CCC also announced it will collaborate with URG on future enhancements to CCC Pinnacle Yard Management, securing input from the organization to help grow and strengthen the solution to meet the evolving needs of auto recyclers.

CCC is committed to supporting and advancing the well-established Pinnacle Professional yard management system. Working with URG on future enhancements will be invaluable to help maintain the essence of the Pinnacle products as being by recyclers, for recyclers.

The combined CCC ONE Estimating, Pinnacle Professional solution will provide recyclers with the same functionality they have today, plus offer access to an audience of active buyers at the point where purchasing decisions are being made. In working with CCC, we plan to offer insight into how technology can continue to deliver on the needs of our recycler members.

Collision repair shops often have business announcements, initiatives or events that are worth promoting. One of the best ways of getting the word out is the development and distribution of press releases that are readable, relevant and easy to edit, as well as accompanied by quality, high-resolution color photos.

As a former journalist, Simpson provides some helpful tips about how to produce press releases that will get significant results. They want actual news. The biggest part is finding something that is indeed newsworthy. Finding the best keywords and using them in the headline is so important now. Our goal is to reduce your insurance costs, without sacrificing the coverage you need. We will review your current program, check for adequacy and provide competitive alternatives.

You put your most important information at the beginning, because for space considerations, editors know that they can cut it from the bottom. In many cases, they might not run your article, but they will opt for running your photo, with a caption. Ed Attanasio is an automotive journalist based in San Francisco, California. He can be reached at era39 aol.

Contact him by email at jyoswick SpiritOne. The proposal stated that ASA would use profits from the Na-. Our motives are sincere. Make it easy on you and your staff, call us first! Call and ask us how we can sell these parts to you at aftermarket prices. Take advantage of the best availability and now the most competitive prices to save you time and money. Or Situation: The Baby Boomers are aging.

The collision repair industry is already struggling to replace the Boomers in the workplace, and the search for good help will only get more difficult in this millennium. Prediction: By , women will represent 10 percent of business owners in the collision repair industry, and the majority of workers in the industry will be first- and second-generation Americans. So in the future, will collision repair shops be appropriated by insurance company claims departments?

Dolly by Sheila Loftus. Allstate bought Sterling Collision Centers in and grew the chain until it sold it off last year. Virtually all auto insurers, however, have shifted significant portions of their claims administration to direct repair shops.

Rather, the taskforce will look at issues such as how large-scale changes are made to the estimating databases and introduced into the industry. The creation of the taskforce comes in the wake of the ADP October situation in which paint labor times for about vehicles were reduced. Such time reductions, whether made in error or not, are typically found by users only through trial and error, DiLisio said. The new taskforce may work toward a disclosure system for such changes.

The taskforce was active for about five years, during which time it successfully pushed the estimating system providers to add more information to the systems about such things as what types of metals are used in various parts of particular vehicles.

A state agency had said that under the law such surveys can be just one of a number of factors an insurer uses to determine a prevailing rate. Following up with a phone call or an email to an editor or reporter after sending your press release is a good idea, but only in the right situation. A good press release acts like free advertising, but remember--a press release is not an advertisement.

So, if you toot your own horn too much, it will normally backfire on you. If you hire a new manager or acquire a new shop, those are the types of things that publications are looking for. So get someone to do the trans-. We love recycling and reusing things in this industry, so press releases should be a perfect match for that. But, now you have to figure out whom to send it to. The first step is to identify all of the media organizations that operate in your market— daily and weekly newspapers, radio stations, TV stations, regional magazines and business publications, as well as national trade publications for the industry.

Then, you will need to locate the appropriate person within each organization to send the release to. Focus on local consumer, business and automo-. During the meeting, Ron Perretta presented several updates on the collision repair industry and discussed common trends within the industry. Our membership wants educational content, and we are providing it at every meeting. The pair explained that their primary objective is to help independent business owners, such as the shop owners in attendance, achieve financial freedom in a complex and constantly changing world by designing strategies to help.

Forgione can be reached at or via email: JForgione financialguide. Mike Startz was honored for his selfless and heroic action of rescuing a young woman and her two small children from a burning car earlier in Next, Ferraiolo introduced the featured speaker of the evening, Ron Perretta. As the owner of two collision repair facilities in Central PA, Perretta is active in local trade associations and holds many trade certifications and accreditations. The touch times and cycle times in our industry have actually gotten worse.

So I want to take you through my process. The only thing that I know is the body shop business. I started when I was 19 years old. Anyone with questions is invited to contact him via email at RonPerretta aol. Allstate Insurance Company announced on Dec. The donation will help support high school and technical college school programs, instructors and students nationwide. Prov ovid ov iden id ence en ceLa ce Lacq La cq que uer r. A sleek twist on an iconic shape, the Beetle has the looks and performance to turn heads and corners equally well.

Tom Franklin has been a sales and marketing consultant for fifty years. He has written numerous books and provides marketing solutions and services for many businesses. He can be reached at or at tbfranklin aol. Last month I wrote about the Guild 21 meetings, the once a month, one-hour conferences sponsored by VeriFacts Automotive.

Farzam emphasized that although Verifacts sponsors Guild 21, the Guild is an independent group of collision repairers, insurers and vehicle manufacturers that stand for sweeping innovation in the industry. The commitment is to create transparent customer focused solutions. The emphasis is to invent a radical new future where safety, efficiency. To show this, he referred to three study groups where how to study and develop a learning culture were researched by I-Car. The study focused on four metrics: cycle time, touch time, CSI score and supplement frequency.

For shops with a strategic learning culture, the six-month average after training was a For shops with a typical learning culture, the six-month average after training was a For shops with a minimal learning culture, the sixmonth average after training was a 3. Another measure of the effectiveness of a learning culture was employee retention. There was essentially no turnover for strategic learning culture shops.

Where the best learning culture was established, personnel believed knowledge is a company asset and learning is the only source of sustainable competitive advantage. Management promoted and supported this belief throughout the organization. Knowledge was shared freely. Solutions were sought that involved the whole operation.

And a common vision was created together. New personnel were recruited to support the learning culture. By contrast, the attitude toward learning where there was little if any learning culture was essentially negative. Management would apologize if an employee were sent for training. There was apparently no recognition that the industry is facing a technological tsunami that can be a death blow to shops that fail to keep up with the needed knowledge and expertise.

And these days there is even a limited shelf life to technical knowledge as vehicles are undergoing constant change. The collision schools programs are all Education Foundation Ultimate Collision Education Makeover grant applicants and will prep the floors and apply the donated product. I invite the industry to take this program nationwide with us by adopting a local collision school program and help in their efforts to ensure the collision program looks professional.

It also demonstrates a and help ensure that they have a propersonal respect for the students as in- fessional learning environment should dividuals. Eckenrode dation Director of Development Bran- ed-foundation. Allowing students to work in a facility that looks professional, orderly and clean creates a better environment. In addition to enjoying free access.

Knowledge is power, and we believe that we must take the least educated shop owners and bring them up to a standard that will allow them to run their shop in a profitable and efficient manner. We are also planning to conduct a labor rate survey for the members in our geographical area, and we hope to continue expanding our educational seminar program.

The other challenge Kizenberger identifies is the need to attract new entry-level workers into the industry. In regards to the challenges facing the collision repair industry as a whole, Kizenberger lists overbearing insurance companies and ever-evolving technology as two areas that impact shop owners and technicians the most. We also have proposed legislation dealing with unfair claims practices and deception referrals.

Most importantly, it will allow repairers to return their customers without being tortuously interfered with at the time of the claim. We also feel that, as part of the repair, OEM technical software data should be available to all repairers. One will be very similar to the GM training that we just held for the Long Island group [with LIABRA], and another that we hope to run is on comprehensive estimating so that these shop owners can see all the places that they are losing money on their estimates.

Genuine Infiniti Parts and Accessories fit the first time, helping you save time and money. We do what it takes to get the right Infiniti parts to you u on time. I love that our trade association produces events that can make our members feel inspired and empowered, and it is one of the very specific reasons that SCRS and SEMA partnered on our work together over 5 years ago.

We saw opportunity for an industry that had everything to gain from good ideas being delivered in an environment that fostered creativity and business development. The topics from this new forum have spawned a whole new level of engagement from an industry hungry for more information. It has shone a light on areas that SCRS can help to encourage and promote relevant and much-needed industry discussion, and where we can provide insight into areas of curiosity.

The work from this session has already fueled potential programs and offerings that we will launch during the year and that will inspire programs next year. For those that joined us this year, I hope it was equally as memorable for you. We strive to entice members to get away from their normal way of conducting business and experience new.

The law also requires insurers to value total loss vehicles based upon either. Explore our robust training programs in a variety of areas designed to improve productivity and profitability. Training Center. ABARI fought hard at every step to prevent insurers from diluting the meaning and intent of the law at the regulatory level.

The total loss legislation was an enormous win for consumers, and ABARI is very proud to be part of this victory, especially in Rhode Island where most residents are still struggling to crawl out of a very difficult economy. This merger will allow us to support and represent all of downstate New York. Also, our parts procurement bill, which was one of the first of its kind in the USA, came quite close to being voted into law.

We hope to see it come to its full potential in Lastly, our educational seminars were well attended and received good reviews from our membership. They were also instrumental in what many would say is our most significant accomplishment, opening ASA-Illinois to Collision members after almost 20 years. The work we do for. All members contributed to the development of the plan for the year and agreed to reconvene in Our conference was well attended, and speakers were outstanding; it was a great educational experience!

Our first ATE had only attendees going through the training, so it was a very special time for ASA-Northwest to see all of our efforts, which started seven years ago, come to fruition with such a successful ATE. We look forward to continuing to provide you with all of the association news in also.

Happy holidays! See you in ! Hours: M-F ; Sat ron. Hours: M-F ; Sat wholesaleparts tischerauto. Hours: M-F ; Sat markh davisacura. Her son, Tim, who co-owns the shop took over as president after David passed away. For the past five summers, they have raised money for the Community Christmas in December with a Christmas in July event. The idea for a lemonade stand took off, and turned into a full-blown fundraiser.

Our location has been in the heart of Downtown Dallas for many years and this gives us an opportunity to help support our surrounding communities and the Dallas area as a hold. The toy drive will run December 12 through December 23 at 4pm. They toys will be given out on December 24, by CitySquare to deserving kids and their families. Plainfield, NJ Although there are still many more independent shops than franchise and multiple operator shops, many of the best DRPs and dealership deals often go to the well-funded group shops.

This trend may increase, as vehicle manufacturers require expensive equipment, tooling and certification to work on their vehicles. One that I think gets too little attention is the commercial vehicle market. One focused on government and police vehicles. Another put in an oversize frame machine and an expanded spray booth to accommodate slightly larger delivery trucks, and a third shop, a GM dealership shop, focused on companies with Chevrolet and GM business vehicles.

All three enjoyed above average profits on their commercial business. When I inquired about the pros and cons of this business, I learned that many small businesses prefer not to place minor damage claims with their insurance companies.

Also since small dents and dings were a regular occurrence with some companies, the shop would provide a monthly billing statement and enjoy a steady stream of income. The shop owner who provided much of its commercial business to the local police department, quickly learned that he would get more of that. One single dedicated bay sufficed for that business, which also turned out to be quite profitable.

This added service also got him into other commercial accounts. Plunging into the world of commercial accounts requires a very different method of marketing from normal insured and dealership vehicle promotions. Marketing to this world is more similar to that of many other services.

Since most areas have a multitude of small and medium business with anywhere from a couple of vehicles to an entire fleet one pest control company had over vehicles , building a database of prospects can be a first step. For example, lists of appliance repair companies, air conditioning and heating companies, plumbers, electricians, and handyman and painting service companies can be purchased from a list company or built from on-line listings.

The following four steps might be one way to develop opportunities to meet with prospective commercial account principals. It assumes you have a competent phone solicitation person who can modify the script to fit the conversation as he or she goes along. Exploratory phone call: Could I please speak to your delivery vehicle maintenance manager.

If not in Can I leave a message? May I also send a note? Do I have the correct address? If none, get mailing address. If provided by outside. To vehicle manager: Hello. I noticed that your company has company-owned vehicles. Do you do your own maintenance? If so Do you also repair damage to vehicle if they get in an accident or pick up minor dents or dings? Usually they say NO We would like to do some minor repair on one of your vehicles to show you the quality and speed of our work.

If large vehicles, indicate if we have an oversize frame machine and expanded spray booth to accommodate oversize vehicles. Usually YES How many vehicles do you have? Would you consider an alternate outside service, if just for emergencies, when you need very fast service — or just to try an al-. IF not at this time May I send you some information about our company? Follow up the call by sending a letter and some literature. Check again for an opportunity to perform some minor service to demonstrate what our shop can do — or to meet with the appropriate person.

Continue to send an update every month. Call again in a couple of months. Continue until they begin to respond positively and are willing to come in for at least a minor repair. Eventually this will work with many of them. Soliciting commercial business is very different from the usual collision repair marketing.

Speed of repair is of the greatest importance. The company wants to get a disabled vehicle back on the road as soon as possible. The settlement agreement, filed on Dec. District Court for the Northern District of California. If approved by U. District Judge Phyllis Hamilton, the settle-. Plaintiffs had sought reimbursement for monetary losses, including expenses incurred for replacement or repairs.

It does not include claims for physical injuries. A Nissan spokesman declined to comment. Our truck would always come back with three to four cars a day. He said that he and his wife have contacted the Rhode Island Department of Business Regulation about the issue. Haas Tired Company back in Rhory M. Ivy became a suspect after police found a receipt from Beatrice Scrap Processing Co.

Authorities were then able to trace the scrap metal back to the three locations. At a body shop in Elizabeth, N. Unassuming vehicle owners have also experienced the aftershock of these crimes. Five catalytic converters. Cavanaugh has noticed a change outside his auto salvage yard as well. Police stated that on average, there is about one catalytic converter theft per week.

Sure enough, the catalytic converter had been severed off. UV light. In , there were 1, attacks on ar-. And the improvement is monumental. Benson feels that getting the word out about this product will help prevent crime from happening in the. Lighting: LLighting: Ligh ghtiing g:. A Smart Solution. The The Carcoon Car arco co oon on America Am A meerica ric Workstation Wo orksta atio on works work wo orks ks the the he same sam sa me and and just ju ust as effectively eff ffecctivvely as as a cross-flow ccrros rosss--fl flow flo fl w paint paiint booth.

He is a 30 year veteran of the collision repair industry. Email him at dluehr msn. I have presented and written several articles recently where I have expressed my views on the new age of leadership. I have been openly critical about the outdated, Industrial Age leadership methods being used by leaders in many collision repair businesses. The reason I am so passionate about this subject is because it is at the very core of our continued success as a collision industry.

The business leaders that first embrace modern leadership concepts will dominate the industry! Shop leaders continue to struggle implementing new systems for producing repair jobs faster and better. Lean systems are beginning to get a bad name. This seemingly simple question completely stumps a vast majority of my clients. Why do you do what you do? Is the reason you get out of bed every day just to keep the bills paid or is there a grander more noble purpose to why you are managing or owning a collision repair business?

The sad fact is that many of my clients forgot why they started their business to begin with. The harsh realities of daily business has changed the original why from what was once a why of great joy and passion to what is now mere survival. Have we forgotten how to dream? I have nothing against consolidators, but in many cases, MSO consolidation feeds on the lost dreams of independent owners. Can you see the connection?

I can see it, because I have lived it, and seen it firsthand. What does this have to do with influence and getting people to do what you want? How does this affect your attempts at lasting change? It has everything to do with it! Values and vision are at the very foundation of every great organization. If you. First you must deeply think about your why. Think about the dreams you had when you first opened your body shop or when you first became the manager of a shop.

Find that passionate person inside of you and bring him back! What does your business model look and feel like in your dreams? In your dreams, is your shop the one everyone wants to come to work at? Are DRPs lining up at your door because your reputation is so amazing?

Are your customers raving fans because you and your employees treat them with a level of excellence rarely seen in the industry? Are you and your staff enjoying your time at work? Thoughts like those I have mentioned are a distant dream for many, but it is also a pleasant reality for business owners that are willing to continue fighting when slapped in the face by reality, doubt, and fear!

Once you have figured out and written down your why, it is time to shout it out to the world! It becomes the fabric of your business, the culture, and then you can begin to share the vision of the why with your employees. Only after you understand this can the next step be addressed. Why Should the Staff Care? Industrial aged thinking views employee satisfaction and motivation primarily as a product of the almighty dollar. Obviously there is a lot more to leadership and influence skills than what I am giving you today, but if you can get these 3 right, you are well on your way!

Learn how to communicate with people In order to get people to openly communicate with you, you need to learn how to talk to people correctly. Modern leadership involves creating a safe environment for people to speak freely with each other and leaders.

Every shop has employees that mouth off and complain a lot, it is your job to find out what lies beneath the griping. Communication skills are paramount to all other leadership skills in my opinion and simply by being a better listener and making it safe for people to open up to you will make a huge difference over time. Tie intrinsic values to key behaviors If you want to get your staff on board with your change initiatives, you must learn to tie your employees intrinsic values to key behaviors that will make your vision come to life!

In other words, you have to know your people, what they value and think is important. Parts Dept. Hours: Monday-Friday am-5pm Saturday: 8am-4pm. With nearly 75 different hybrid vehicles currently on the road and more than models expected to be in production by , Matt Curry of The Hybrid Shop said education, training and technology are crucial for the expanding hybrid electric vehicle HEV industry.

Over the years they expanded their auto repair business to include 10 shops. During this time Curry purchased eight Toyota Priuses to use as customer shuttles and learn more about hybrids. After talking to Dr. Mark Quarto, a PhD electrical engineer at GM for 28 years who specializes in alternative fuel and hybrid technology, Curry soon realized that HEVs were very different from traditional automotive design.

Just one year later they have 39 franchises across the U. In addition to selling full franchises, the Hybrid Shop offers fractional franchises to those who own existing automotive repair and tire facilities and want to add a hybrid component. New owners and their technicians go through a four and a half day training session in Wisconsin.

The fran-. Working closely with Chief Technical Officer Dr. Since hybrid batteries have a percent failure rate, Curry said the only option available has been to replace the battery at an average cost of. On Nov. It was a lot of hands on and they came back and had a lot of confidence. Carney has found that business comes in spurts and the hybrids that need conditioning are the earlier ones on the road. He predicts that as the number of hybrids increases, they will be working on at least one per week, if not three or four.

With no prior knowledge of hybrids, Hoffman said that he saw great potential for hybrids in the future. The dealers recently met for a roundtable discussion during SEMA where they established a dealer advisory council. Fastforward 10 years from now and the hybrid business is going to be huge. We Have the Parts!! When body shop owners ask me how can we get started on marketing for our shop, I tell them to start off with baby steps and gradually build your efforts over time. Marketing for any business is like chopping down a huge tree and the average small company does not have the means or money to knock it down with one full swoop.

So, I came up with this list of five deliverables—things you can start doing tomorrow. Why just five? If one or more of your DRPs is shaky for whatever reason, either shed them or figure out ways to re-energize them. Keep continually engaged with your insurance agents, through e-mail marketing, networking events, blogs, occasional drop-in visits and social media.

Facebook and Instagram might not be appropriate for your DRPs, but LinkedIn is a perfect vehicle to keep your insurance partners in the loop. Have constant and open communication with insurers, and offer insurer services at your shop, such as hosting continuing education courses, for example.

Some body shops have special sections on their web sites dedicated to their insurance partners. Many of these require passwords and some. On these pages, shops can offer valuable information for insurance agents and even maybe entertain them a little too. Be sure to identify local charities that community members have a connection with and reach out to them.

Check into your local chamber of commerce and start attending their business mixers, because if more people see you, it can only enhance your position in your region. Find forms of social media and post items on them pictures and videos are best and stay with them for the duration.

With all of the great new platforms and development tools out there, remodeling your web site can likely be much easier this time around. With so. We all know that the Yellow Pages are on the endangered list and more and more people are going to their laptops, smart phones, iPads and other devices to find businesses, including body shops.

Having a shabby web site is like having an ugly waiting room or dirty bathrooms. So, if your site is outdated, make a point to get a new one in Hours: Mon-Fri Closed www. Either the Live course or both online courses must be completed in order to receive credit. Through the Hybrid and Electric Vehicle Disable Search, professionals can more easily find information on how to identify where parts of the hybrid or electric system are located, how to disable the system before beginning a repair, the best welding practices, and refinish precautions.

We hope our donation will ensure these schools have the appropriate resources to help these students pursue their dreams. In some instances, these grants double a schools collision budget and allow the instructor to provide a higher quality technical education to their students. Ready to help you find the Part You Need! Once you get to know your people at a deeper level, you can have conversations with them about why such and such change initiative is important not only to the company, but also to them.

To illustrate this, imagine speaking to your body tech about the importance of thorough disassembly and why it is critical to the success of blueprinting. This body tech is often negatively vocal about the quality of the estimates that are being produced at your shop, and commonly complains about all the delays it causes for him.

This problem does create a financial impact for him, but what really ticks him off is that every time he gets started on a vehicle, he runs into a supplement or parts issue, and has to stop again. Too many leaders would write him off as a chronic complainer and not act further on the matter. He values smooth continuous production and it is your job as a modern day leader to connect the dots for him as to specifically why the thorough disassembly will help eliminate his pain.

You have then connected his.

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This can be seen in the below image, with the red number showing your potential loss if that selection wins, and the green numbers your potential win if those selections win the race. What you will notice are two different boxes. The blue box is your traditional back bet, and the pink one a lay bet. For the purpose of this example, we are going to show you how to place a lay bet on Paris Saint-Germain. Once you click the pink box, the selection will show on the bet slip on the right hand side of the screen.

Once you add the selection to your bet slip, you can add the stake. The number circled below is your liability, and potential payout if the person taking your bet wins. If there is someone who already has cash in the system at the same price, the exchange will match your bets immediately.

Otherwise, you must wait for someone to take the price which you have offered. This is how our betting exchange of choice for this example, Betfair, make their money. But as we mentioned previously, lay betting is vital for matched bettors. Matched betting is a process which turns bookmaker free bets into withdrawable cash, with little, or no risk. Because lay betting is important for matched bettors, OddsMonkey have teamed up with the number one betting exchange, Betfair, to make life so much simpler.

It was developed to make finding suitable matched bets easier. Previously, this would be a long, frustrating process. To get a better return with matched betting, you need to find an event where the bookmaker price is close to the exchange price. Our OddsMatcher tool scrapes the data from every bookmaker and betting exchange, and allows you to filter for suitable bets. In the past, it was a point of reference only.

But time is of the essence in matched betting. Prices are constantly changing, so you need to be quick. To be fair to the author, The Pro Lay System really does appear to cover everything that you would expect from a lay betting service. This ranges from very basic things right up to quite complex sounding ideas. It is difficult not to get a little bit excited about the potential of these results surely? The Pro Lay System covers a lot of different ground in terms of what it teaches you with Anthony Warner looking at topics like staking strategies, money management and trading strategies.

What all this really means is a self selection system which is based around lay betting. Selections can be identified the day before the race or just before the race starts and according to Anthony Warner, The Pro Lay System can be used in a very hands off way. Furthermore, you can supposedly be done placing bets in a matter of minutes.

These are all on UK based races and cover a variety of different odds. In the main however, you are rarely laying a horse at less than 5. It probably goes without saying that you will require a Betfair exchange account. Interestingly, Anthony Warner has produced some apparent proofing for The Pro Lay System and this shows in results that at a glance seem phenomenal.

On 20 A4 pages of results, there are just 85 losing bets. Given that there are 55 bets to a page, well, it begins to paint a picture of what kind of strike rate etc. Whilst I have seen lay betting systems hit this kind of number, it is very much at the top end of the scale.

Trying to say how The Pro Lay System works would essentially mean publishing the whole manual. Anthony Warner talks a lot about a number of different topics pertaining to lay betting. There are some rules however it would not be fair to publish these in an open forum.

What little I can say you can probably already deduce. The focus is on lay betting as there are more opportunities to win and at least in theory less risk. I generally find that products such as The Pro Lay System in which you are buying a manual are usually very reasonably priced.

There are two key numbers that I want to talk about in terms of the profit and loss for The Pro Lay System. I am not convinced by either figure however. I feel like in many respects, lay betting is perhaps not quite as fashionable as it once was. Where there was a time when I can remember every man and his dog talking about banging out winners and only losing occasionally, people are becoming a little more savvy to the risks that are involved and this is always reflected in the liability and The Pro Lay System is a very good example of this.

Because of the odds that you are laying, you do lose very big when a horse wins. By the same token however, I am not convinced that there is anything that special either. I do believe that there is a fair amount of exaggeration and choice picks when it comes to examples. There are also a number of hypotheticals, all of which help to make The Pro Lay System look better than I think that it really is.

The Pro Lay System is very expensive. Here on this site we recommend a phenomenal Betfair scalping system which is making massive amounts of money for people. It is comprehensive and comes with more than 15 hours of video content and yet it is almost half the price of The Pro Lay System once you factor in VAT.

Just remember that lay betting is HIGHLY dangerous if you are not following the correct information, as a few losses can easily wipe out the earlier profits. He claims to be able to show you how to make a respectable income through lay betting.